Terms of Service

1. Acceptance of Terms

Lexsa AI Receptionist is a Software As a Service of Bizify America LLC

By accessing and using Lexsa AI Receptionist services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Lexsa AI Receptionist provides AI-powered call handling and receptionist services, including:

• 24/7 call answering and screening
• Lead qualification and routing
• Appointment scheduling
• Call recording and transcription
• Integration with business tools

3. User Accounts

To use our services, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Interfere with the operation of our services
• Attempt to gain unauthorized access to our systems

5. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. We may temporarily suspend services for maintenance, updates, or other operational reasons.

6. Payment Terms

Payment terms include:

• Monthly or annual billing cycles
• Automatic renewal unless cancelled
• No refunds for partial months
• Price changes with 30 days notice
• Late payment may result in service suspension

7. Data and Privacy

Your data is protected according to our Privacy Policy. By using our services, you:

• Grant us permission to process call data
• Ensure compliance with applicable privacy laws
• Obtain necessary consent from callers
• Maintain responsibility for data accuracy

8. Intellectual Property

Our services, including software, algorithms, and content, are protected by intellectual property laws. You retain ownership of your business data and content.

9. Limitation of Liability

Lexsa AI Receptionist shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or data loss
• Third-party actions or content

10. Indemnification

You agree to indemnify and hold harmless Lexsa AI Receptionist from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Termination

Either party may terminate this agreement with written notice. Upon termination:

• Your access to services will cease
• We will retain your data for 30 days
• You remain responsible for any outstanding payments
• Provisions regarding liability and intellectual property survive

12. Governing Law

These terms are governed by the laws of the jurisdiction where Lexsa AI Receptionist operates. Any disputes will be resolved through binding arbitration.

13. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through our platform. Continued use constitutes acceptance of modified terms.

14. Contact Information

For questions about these terms, contact us: