Privacy Policy

1. Information We Collect

Lexsa AI Receptionist is a Software As a Service of Bizify America LLC

Lexsa AI Receptionist collects information to provide and improve our services. This includes:

• Account Information: Name, email, phone number, company details
• Call Data: Call recordings, transcripts, caller information
• Usage Data: How you interact with our platform
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our AI receptionist service
• Processing and managing calls on your behalf
• Improving our AI algorithms and service quality
• Communicating with you about our services
• Ensuring security and preventing fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for call data
• Secure data centers with physical and digital security
• Regular security audits and updates
• Employee training on data protection

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Call recordings are typically retained for 90 days unless you specify a different retention period.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website and platform. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: